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Crash logs can help our team learn more about the problems that occur in game before it crashes, these logs will also provide technical details about the crash that an error message might leave out.
Our support team may ask for crash log files from your PC to help troubleshoot problems where the game is crashing or closing on its own.
The game’s crash logs can be found in your local app data folder. Usually located here:
C:\Users\YourUserName\AppData\Local\BBQGame\Saved\Crashes
Sometimes these folders and files are hidden, here are the steps to reveal them.
Windows 10
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Open File Explorer from the taskbar.
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Select View > Options > Change folder and search options.
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Select the View tab and, in Advanced settings, select Show hidden files, folders, and drives.
Windows 11
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Open File Explorer from the taskbar.
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Select View > Show > Hidden items.