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Fatal Error messages will show up just after a recent game crash. These messages can point to an issue with either the hardware, software, or a potential bug.
Verify your PC meets System Requirements
Please double check your computer’s hardware against our system specifications and requirements found here.
To check your computer's specific setup quickly, search “DxDiag” on your PC, and use these results to verify your setup meets the requirements. Learn more about DxDiag.
Update Operating System and Drivers
Confirm that all drivers are updated for your graphic card, including any supporting software like Geforce Experience or Adrenaline Software. Complete any Windows updates that are available.
- Nvidia Drivers Game Ready Driver available!
- AMD Radeon Drivers
- Windows Updates
Send Us Your Crash Log Files
If the error continues after the above steps send us your crash log folder
The game’s crash logs can be found in your local app data folder. Usually located here:
C:\Users\YourUserName\AppData\Local\BBQGame\Saved\Crashes
We will review and get back to you! Learn more about Crash Logs.